When running a create content campaign, sending post reminder notifications to influencers is a useful tactic to help ensure you're collecting the content within the desired timeframe. However, when managing a campaign with a large amount of influencers and varying due dates, it is easy to lose track of when these notifications should be sent, on what cadence, and to whom.
Automatic messages will take some of the heavy lifting out of managing influencer communications by allowing you to configure automated delivery. Notifications can be triggered to send up to a week before or after an influencer's due date for a given campaign.
To configure an activity notification for automatic delivery, first go to the notification templates list on the activity overview page and click the link in the "Deliver" column for the notification you'd like to configure.
In the configuration dialog choose "Automatic" to display the delivery options.
There are three parameters you need to set to complete the configuration:
Send On: This is the event or trigger that will be used to determine when to send the notification. Note: The only option at this time is Due Date.
Deliver: This is the number of days, relative to the due date, when the notification will be sent.
Time Frame: This allows you to select whether you would like the notification delivered (using the selection set in Deliver) before or after the due date.
Automated emails should make it much easier to scale your create content campaigns and help manage them more efficiently. If you have any questions or comments please let us know.
Additional Notes regarding automated emails
- If an influencer has already been sent a particular notification, changing their due date will not re-trigger the sending of that message.
- Even if you configure a notification template for automatic delivery, you can still use it when sending notifications to influencers manually.
- In future releases we will be adding additional triggers for sending emails e.g. upon acceptance, post completed, product shipment, etc.