Stripe is Mavrck’s payment processor partner. In order to receive payments, you'll need to verify your Stripe account.

You’ll be able to complete the onboarding via the influencer campaign manager. This process can be completed by an individual influencer, company, or talent agency, based on who is to receive the payout.

In this article:

1. I have a Stripe account already
2. I don’t have a Stripe account yet
3. Modify Stripe Account Details

I have a Stripe account already

1. Open the link to your campaign dashboard here
2. Scroll to the Incentive Details section and review your Stripe connection status:
   • If it says You’re ready to receive payments, you’re all set—the contact email from your profile was already associated with a verified Stripe account
   • If it says Not completed (shown below), proceed to the next step—you’ll need to verify your information with Stripe

3. Click Complete to be be redirected to Stripe to complete the setup process
   • None of the personal information entered in Stripe will be saved in Mavrck
4. Select your existing account or enter your email address and click Continue
   • This email can be different than the one associated with your Mavrck profile

5. You’ll be prompted to confirm some personal details and select the desired account to receive payment
6. At the end, click Agree & Submit
7. Back under Incentive Details, verify that your status now says You’re ready to receive payments

I don’t have a Stripe account yet

1. Open the link to your campaign dashboard here
2. Scroll to the Incentive Details section and click Complete
   • You’ll be redirected to Stripe to create an account (none of the personal information entered in Stripe will be saved in Mavrck)
     • If you aren’t redirected, ensure you have enabled pop ups on your browser window
   • Don’t see the Complete link? If your status says You’re ready to receive payments, there’s no further action required—this means the contact email from your profile was already associated with a verified Stripe account

3. Complete the onboarding process in Stripe:
   • Once you begin the Stripe onboarding process, you cannot go back to a previous step, so please fill out each field carefully before going to the next page
   • Enter your email and (if prompted) your phone number:
     
   • If prompted, verify your phone number via text message code
   • Enter your business information
     • Under Type of business, select Individual if you’re an influencer, Company if you’re a talent agency or other business entity, or Nonprofit organization if designated as such:
       

     • If you selected Company, specify which type of company:

       

   • Click Continue and enter further details about yourself or your business as prompted, including a link to your website or main social media profile
   • Click Continue and connect the bank account to which you’d like to receive payouts:
4. Verify your details and click Agree & Submit
5. Open the confirmation email sent to your account by Stripe and click Confirm Email Address:
   
6. Open your campaign manager and click Retry again
   • Your account should change from Not completed to You’re ready to receive payments
   • If it’s still not connected, make sure you have confirmed your email address and verified your Stripe account, then click Retry

Modify Stripe Account Details

Once connected, you can modify your account details, including which account receives payouts, using Stripe Express:

1. Open the link to your campaign manager here
2. Scroll down to Incentive Details
3. Next to You’re ready to receive payments, click Dashboard
   • You’ll be redirected to your Stripe Express account:

4. Click the profile icon in the top right
   • From this page you can edit your personal information, including your phone number and email address
5. To change your payout account, scroll down to Payout Details and click mavrck.co
6. From the sidebar, click the pencil icon to remove your current bank account and add a new one