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Export Options

Updated

There are several ways to export content and data from the platform to maximize the value of your program. 

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screenshot of the export icon - a down arrow in a square box

Export icon referenced in instructions

Exporting Content

Content exports include the image and video files posted by influencers as well as a Content Summary file containing all the influencer and campaign information relevant to the content.

Content exports are limited to 1,000 pieces of content. To export more than 1,000 pieces of content, use filters or campaigns to export in smaller batches. When you request an export, any filters applied on the Content tab will be applied to the content that is exported.

You may choose to export only the content summary or to include the content files.

File format

Content files are exported in compressed folders (ZIP format). Photos are exported in PNG format and videos in MP4 format. Image and video file names contain the first and last names of the content creator and the network where the content was posted.

The Content Summary is exported in CSV format. The columns included in the Content Summary file are detailed here: Content Summary Export

Export content from all campaigns

    1. Open the Content tab from the main menu.
    2. Apply any desired filters. 
    3. Click the export icon in the upper-right corner.
    4. Select Summary Only or Summary and Content.

Export content from a specific campaign

  1. Navigate to the desired campaign.
  2. Open the Content sub-tab of the campaign.
  3. Apply any desired filters. 
  4. Click the export icon in the upper-right corner.
  5. Select Summary Only or Summary and Content.

Save individual pieces of content

To save an individual image, click on the piece of content to open the content details, right-click on the image, and select Save from your system options.

To save an individual video, click on the content to open the video player and use the download button in the control menu.

Exporting Influencers

There are several ways to export influencer data, including shipping addresses and the history of their performance in your program.

There is no limit on the number of influencers that can be exported. Large exports are completed in the background and you will be notified by email when your file is ready.

Please note that only Member profiles can be exported.

Influencers who are in the Influencer Index but have not yet opted-in to your program cannot be exported. There is no export option in the Influencers tab when the Data Source is set to Influencer Index. Non-Member profiles in the Candidates or Invited stage of a campaign will be excluded from workflow exports.

Export from search

  1. Open the Influencers tab from the main menu.
  2. Set the Data Source to My Members.
  3. Apply filters or keyword searches, if desired.
  4. Click the export icon in the upper-right corner.
  5. Open export file sent via email.

Export from a campaign

Exporting influencers from a campaign includes additional columns with campaign-specific details, including all influencer properties included on the campaign application.

  1. Navigate to the desired campaign.
  2. Open the Workflow sub-tab of the campaign.
  3. Open the workflow stage you wish to export.
  4. Apply filters or keyword searches, if desired.
  5. Click the export icon in the upper-right corner.
  6. Open export file sent via email.

Exporting Reports

Exporting from the Reports section allows you to aggregate data across multiple campaigns, reporting groups, or instances, and group by custom timeframes.

The Reports section contains two main modules, which are both exportable: the Program Performance Report and the Program Performance Details.

To export from either module:

  1. Open the Reports tab from the main menu.
  2. Set desired filters and parameters.
  3. Click the export icon in the upper-left corner of the module.

When data is grouped by day, note that content performance metrics (engagements, impressions, etc.) are counted for the date the content was bound to the platform.

The specific data included in exported reports are detailed here: Navigating the Reports Section

Exporting Incentives

Exporting from the Incentives section provides access to incentive details including tracking numbers, incentive IDs, cost and value, as well as influencer shipping addresses.

Incentives can also be imported back into the platform with updated information. For more information, please see Importing Incentive Information.

Export incentives

  1. Open the Incentives tab from the main menu.
  2. Adjust the default filters to meet your needs.
  3. Click the export icon in the upper-right corner.

Available filters for incentives include type, status, archival status, days since readied, influencer properties, and campaign.

Export transactions

If your program utilizes a payment integration, such as PayPal, Stripe, or Tango Cards, the ledger of all transactions through the platform can be exported as well. 

  1. Open the Incentives tab from the main menu.
  2. Open the Transactions sub-tab.
  3. Apply filters, if desired.
  4. Click the export icon in the upper-right corner.

See Navigating the Transactions Tab for additional context.

Exporting Campaigns

Exporting your campaigns is one way to review the performance of your program, with a variety of data points about each campaign, including creation date, performance, budget, and more. 

  1. Open the Campaigns tab from the main menu.
  2. Apply any desired filters to the list of campaigns.
  3. Click the export icon in the upper-right corner.
  4. If desired, add influencer properties to include in the exported file.
  5. Click Export.

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