Stripe is replacing PayPal as Mavrck’s payment processor partner as of September 2023. New customers will no longer have access to PayPal in their accounts. Pre-existing PayPal incentives are unaffected and will be fulfilled as usual. New campaigns will automatically use Stripe going forward. Learn more about using Stripe for cash incentives
If you have any questions about this transition, please reach out to your Customer Success Manager.
Cash payments can be created and fulfilled entirely within Mavrck using PayPal integration.
To send payments through PayPal, the integration must be enabled and a payment account linked. For more information about the integration and account options, see PayPal Integration Overview.
Once the integration is enabled, you can start sending payments by creating and fulfilling PayPal incentives, as detailed below.
PayPal Incentive Setup
Create PayPal incentives
There are three ways to create PayPal incentives. Click each option for step-by-step instructions.
Campaign-level: Create the same incentive for all influencers participating in the campaign.
Influencer-specific: Create individual incentives for specific influencers.
Rates: Create individual incentives automatically, in the amount quoted by each applicant.
The Rate feature requires influencers to submit their desired rate for the campaign when they apply. An incentive is created for each applicant in the amount they quoted.
When you create a PayPal incentive, the setup form includes the following fields. Click on a field for more information.
Incentive type: Cash
Fulfillment option: PayPal
PayPal Account: Select which account to draw funds from
The integration can be linked with a Mavrck-owned PayPal account.
When you create a PayPal incentive, you must select which account the funds will be drawn. For additional detail, see Account Options.
Value: Enter the value of the paymentSince you are using a Mavrck-owned PayPal account, there are no transaction fees included in the incentive costs. For additional detail, see Incentive & Cost Reporting.
Fulfillment: Enter the workflow stage when the payment will be ready to fulfill
When influencers enter the selected workflow stage, their incentives will be automatically "readied" for fulfillment. Payments are not fulfilled automatically when influencers enter the stage.
The Fulfillment field is optional for PayPal incentives. If your workflow doesn't include payment stages, or you wish to manually Ready incentives, leave the field empty.
For additional detail, see Incentive Fulfillment.
PayPal Incentive Fulfillment
PayPal incentives are fulfilled like any other incentive in Mavrck. See Incentive Fulfillment for a complete overview and step-by-step instructions to fulfill campaign incentives.
After a PayPal incentive is marked fulfilled in Mavrck, a PayPal transaction is created and the influencer is sent their payment in an email from PayPal.
Payment emails include the name of the sender. The sender name will appear to influencers as Apifia Co.
A PayPal transaction is created each time a PayPal incentive is fulfilled.
Once an incentive's fulfillment status is set to Fulfilled, the related PayPal transaction may have the transaction status Pending, Complete, or Failed.
A ledger of all transactions is available in the Transactions tab, located within the Incentives tab of the main menu. You can use a variety of filters to view transactions and manage your ledger, including payment account, status, campaign, influencer, and date range.
For more information, see PayPal Transaction Details.
Influencers do not need a PayPal account to be sent a payment, but they must have one to accept the payment and complete the transaction.
To accept a payment, recipients must log in to PayPal using the same email address where the payment was sent, or create an account using that email address if they do not yet have one.
By default, payment emails from PayPal are sent to the influencers' contact email addresses. If an influencer uses a different email address for PayPal, you can add the account to their profile to ensure they can receive their payment without issue.
- Click an influencer's name to open their contact details.
- Click the Payments tab at the top of the contact details window.
- Enter their PayPal account email address and click Save.
For influencer-facing information about PayPal transactions, see Payment.